Contact

Write to us

Use the form on this page or write to us at contacto@pegadescarga.com to ask questions, send suggestions or report a problem with the tool. For advertising or partnership proposals, choose that subject in the form or write "Advertising" in the email subject.

If the tool doesn't work

To help you faster, include in your message:

• The TikTok link you tried to download.
• What kind of download you tried: video, MP3, photos, story or profile picture.
• The error message you saw, if any.
• Whether you use a phone or a computer, and which browser.

Remember that the tool only works with public content.

Before you write

Many questions are already answered in our frequently asked questions.

PegaDescarga is not TikTok. If you have a problem with your TikTok account, contact TikTok directly.

If you own content and want to make a copyright claim, follow the steps in our Copyright policy (DMCA).